Most hotels and motels are affiliated with a national brand such as Hilton or Marriott. This means that individual hotels are owned and operated locally but comply with certain standards imposed by the national brand. Recently, the Georgia Court of Appeals considered the issue of whether a national brand could be held liable for injuries sustained by a customer at a locally owned hotel.
Bright v. Sandstone Hospitality, LLC
Wingate by Wyndham is a brand name used by more than a dozen mid-priced hotels in Georgia (and about 100 throughout the country). In 2008, the plaintiff in this case checked into a Wingate owned and operated by Sandstone Hospitality, LLC. After taking a morning bath in his room, the plaintiff attempted to use the grab bar to lift himself from the tub. The bar separated from the wall, causing the plaintiff to fall and injure his lower back. He subsequently required surgery.