A “common carrier” is a person or company that furnishes transportation to the general public in exchange for money. Georgia law requires all common carriers, such as bus operators, to “exercise extraordinary diligence” to protect its passengers in order to avoid liability for negligence. This is a higher standard than applies in most negligence cases, where an owner need only demonstrate “ordinary care” in keeping his or her premises safe.
Recently, a divided Georgia Court of Appeals addressed the applicability of the “extraordinary diligence” standard in the case of a ticketed passenger who tripped and fell on her way to board a bus. A majority of the court found she was not actually a passenger at that point, and therefore could only pursue a claim under the “ordinary care” standard for premises liability—which, unfortunately, was not available to her because of procedural issues.
DeMott v. Old Town Trolley Tours of Savannah, Inc.